To process an order in the online shop Nine Carats , S.L. it is essential to the acceptance of the following terms and conditions:
The General Terms and Conditions contained in this document are applicable to all commercial transactions made through the website www.ninety.es , domain ownership of Nine Carats SL with CIF B87463394 and address at Calle Begonia 4. 28019 Alcobendas , Madrid. The products offered on this website will be supplied and billed by ninety , SL , with CIF B87463394 and domiciled in C/ Begonia 4 28019 Alcobendas MADRID.
PURPOSE AND ACTIVITY
Nine Carats , S.L. It is dedicated to the creation, design, sale and distribution of jewelery and silverware.
PRICES AND AVAILABILITY OF PRODUCTS
Nine Carats, S.L. reserves the right to make changes and updates on products, prices, promotions and other conditions contained in this website. Nine Carats, S.L., within its means, ensures that the information provided on the website is accurate and no typographical errors appear.
In case any typographical error, oblivious to the will of Nine Carats, S.L. occur, it proceeds to its immediate correction.
If happens that a customer decides to make a purchase based on an error of this type, Nine Carats S.L. will inform you immediately of such error, both parties may rescind the purchase without any cost and always when justifying the existence of such an error.
Orders will be processed in order of receipt. Prices and availability of products are valid except www.ninety.es stocks last or typographical error.
If a requested product is in stock, the customer order will be canceled prior notice, except in cases where it is impossible to contact him, and will propose a similar product.
The prices shown on www.ninety.es carry I.V.A included.
The delivery time of each item will depend on the availability of stock of it and this will be confirmed by www.ninety.es.
From the moment than an www.ninety.es article is available, this will be sent by courier service.
The delivery time will start from the following completion of the order, except Saturdays, Sundays and holidays 00:00 h.
The deadline for an international or outside peninsula order, will be bound by the destination.
In case a product arrives damaged or defective because of transportation conditions, it will be exchanged for the same product in perfect condition without any additional charge, as long as we communicate the incidence within 24 hours after receipt of order.
The order placed by the user will be delivered at destination within a maximum period of five (5) working days to mainland destinations and fourteen (14) calendar days for other destinations, from the payment of the purchase; except for orders paid via wire transfer in which case the period shall run from the issue via email confirmation of receipt of payment into the account Nine Carats, S.L. ..
Shipping costs to Spain (Peninsula) will be free from € 100. (These expenses include insurance) Shipping costs within Madrid will be 6€ and 8€ rest of the Peninsula.
Shipping costs Balearic Islands will be 9€ ( These expenses include insurance). We do not ship to Canary Islands , Ceuta and Melilla
For international shipments within the European Union see prices. For shipments to the world price quotes. The amount of expenditure leads including VAT.
DATA GENERAL PROTECTION:
Under Article 5 of Law 15/1999 of 13 December on protection of personal data (LOPD) we inform customers that the information provided during the purchase will be included in a file owned by Nine Carats , SL, established in C / Begonia 4 28109 Alcobendas MADRID.
This file is duly declared in the General Data Protection Register and purpose of data collection is the maintenance of commercial and contractual relationship between both parties. The customer may exercise their rights of access, rectification, opposition and cancellation in the terms established by the LOPD and Royal Decree 1720/2007, of December 21, approving the Regulations implementing the Data Protection Act is approved (hereinafter RDLOPD ) by writing to the address of Nine Carats SL.
LEGAL SCOPE OF USE OF E-MAIL ADDRESSES CUSTOMER
Customers, on the fact to register as such and purchase our products, receive e-mail promotions and newsletters about new products. This service is subject to the provisions of Article 21.2 of Law 34/2002, Services Information Society and Electronic Commerce, amended by Law 32/2003 of November 3, General Telecommunications you are authorizing the sending commercial communications electronically when there is a prior contractual relationship and similar products or services that were subject to advertise recruitment. However, all commercial communications to send Nine Carats, S.L. They shall be clearly identifiable as such by the reference “advertising” at the beginning of the message body and will identify Nine Carats S.L. as the entity responsible for shipping. Each shipment will provide a simple and free way for the recipient to unsubscribe from the system of commercial communications by e-mail.
Commercial transactions with are subject to Spanish law. Laws applicable to the subject:
Law 3/2014, of 27 March, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November changed.
Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.
Law 34/2002 of July 11, Services Information Society and Electronic Commerce and Law 32/2003 of November 3, General of Telecommunications.
Law 7/96 of 15 January, of the Retail Trade (LO 2/1996, of January 15, Complementary of Retail Trade, Law 47/2002, of 19 December, amending Law 7 / 1996 and Law 1/2010 of March 1 reform of Law 7/1996).
Law 7/1998 on General Conditions of recruitment.
How laws are applicable.
In case of conflict or disagreement in the interpretation or application of these General Terms and Conditions, the Courts hearing the case will be those applicable rules on jurisdiction.
In the event that the purchaser is domiciled outside Spain, both parties submit to the Courts of Madrid (Spain).
USE OF OUR WEB
These Terms are the only conditions applicable to the use of this website and supersede any other, without the express prior written consent of Seller.
These conditions are important both for you and for us since they have been designed to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company.
You represent that, when ordering, have read and accept without reservation these Terms.
You agree that:
- You can not make any speculative, false or fraudulent orders. If we have reasonable grounds to believe that it has made a request of this nature we are entitled to cancel the order and inform the relevant authorities.
- You are also required to provide us certain way and correct your email address, mailing address and / or other contact and acknowledge that we may use this information to contact you if necessary.
- If you do not give us all the information we need, we can not complete your order.
By placing an order through this website, you warrant that you are over 18 years and has legal capacity to enter into binding contracts.
HOW THE CONTRACT IS FORMED
This information and the details contained in this website does not constitute an offer for sale but rather an invitation to do business.
There will be no contract between you and us regarding any product until your order has been accepted by us (even if already had made the charge on your account).
If your offer is not accepted and already had made a charge on your account, the amount thereof will be refunded in full.
To order, you must follow the online purchasing procedure and click “Authorize payment”. After this, you receive an email acknowledging receipt of your order (the “Order Confirmation”).
Note that this does not mean that your order has been accepted, since it is an offer that you made to us to buy one or more items. All orders are subject to acceptance and will confirm such acceptance by sending an email that confirms that the product is being shipped (the Order Confirmation).
The contract for the purchase of a product between us (Contract) will only be formed when we send you the Delivery Confirmation.
They will be under contract only those items listed in the Order Confirmation.
We are not obliged to supply any other products that may have been ordered until we confirm sending them in a separate Order Confirmation.
AVAILABILITY OF ITEMS
All requests for items are subject to the availability of data and, in this sense, if difficulties occur in their supply, or if there are no items in stock, we reserve the right to provide information about substitute quality items and greater than or equal value which you can order.
If you do not wish to order such substitute items, we will refund any monies that you might have paid.
In the case of a product out of stock, we promise to deliver it within a maximum period of 30 days.
REFUSAL TO PROCESS AN ORDER
We reserve the right to withdraw any products from this website at any time and / or to remove or modify any material or content.
Although we do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after having sent the Order Confirmation, and we reserve the right to do so at any time, at our sole discretion.
We will not be liable to you or to any third party for the withdrawal of any product from this website, regardless of whether the product has been sold or not, removing or modifying any material or content of the website, or for refusing to process an order once we have sent you the order Confirmation.
RIGHT TO CANCEL THE PURCHASE
The buyer will have 15 days to return a product that is not to your liking you must assume in this case the cost of return.
This should be done with their original packaging and labeling and properly protected whichever find the product in perfect condition and conservation.
The exercise of this right may be made by email to the address firstname.lastname@example.org
Articles that have been used will not be accepted, is damaged or broken as a result of carelessness or negligence.
Similarly no change or return will not be admitted in personalized items.
The seller shall within 7 working days to refund the purchase (or until the return is justified) the issuance of a voucher for the amount of purchase valid for 3 months (including delivery costs) and once it is found that is not a case of improper return.
To change an item, you must be returned in its original packaging to our local offices in Madrid, located in C/ Begonia 4 under 6. 28109 Alcobendas, Madrid. The shipping cost is borne by the customer.
Without prejudice to the provisions of Clause 5 above and unless extraordinary circumstances, we will try to send the request / the product / s listed in the Order Confirmation within 72 hours (on weekdays).
It is possible that this delivery time is delayed up to 30 days for any of the following reasons:
- Item Customization
- special items
- unforeseen circumstances
- Delivery zone
If for some reason we can not meet the delivery date, we will inform you of this fact and give you the option to go ahead with the purchase establishing a new delivery date or cancel the order with full refund of the price paid.
Note that in any case do not deliver on Saturdays or Sundays. For the purposes of these Conditions, it is understood that there has been “delivery” or the product/s have been “delivered” at the time of signing the receipt thereof at the agreed delivery address.
UNABLE TO DELIVER
If we are unable to deliver, we will try to find a safe place to leave your parcel. If we can not find a safe place, its product/s is returned to our warehouse. We will leave a note explaining where your parcel is and how to make it is sent again.
If you will not be in the place of delivery at the agreed time , please contact us to arrange the delivery on another day. Please note that storage and redelivery of the product/s may have an additional cost.
PRICE AND PAYMENT
The price of the articles will be stipulated at all times on our website, except in case of manifest error.
The price shown on the website corresponds to the final price.
For areas free of VAT the amount corresponding to VAT will be deducted at the time of shipping data entry and select a payment method.
Although we try to ensure that all prices listed on the website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
If we are unable to contact you, the order will be canceled and you will receive a full refund that would have been paid.
Given the particularities of the online purchase, the price of the items indicated on the website refers solely to purchases made in it, without having to coincide with the selling price to the public of ninety or Jewelry stores distributors ninety pieces.
According to the above, the price stated on the website only considered binding for purchases online and in no way binds the distributors ninety or ninety parts Jewelry stores.
We will not be obliged to supply the product/s to the incorrect lower price (even if we have sent the Order Confirmation) if the pricing error is obvious and unmistakeable and could be recognized reasonably by you as incorrect price.
Prices of the website include VAT but exclude shipping costs to be added to the total amount due.
Prices may change at any time, but (except as set out above) changes will not affect orders in respect of which we have already sent a Confirmation.
Once you have finished shopping, all the items you wish to purchase are added to your bag and the next step will be to process the order and make payment.
To do it:
- Click the “My Bag” button at the top of the page.
- Click on the “checkout” button.
- Fill in or check your contact information, the details of your order, the address to which you would like to be sent the order and direction that have to refer the bill.
- Choose the payment method with which to make the purchase and enter the appropriate information.
- Accept the “Terms and Conditions”
- Click “Confirm Purchase”
You can make payment with Visa, Mastercard or bank transfer cards. We also accept Paypal.
It should authorize payment at the time of placing the order, the amount of the total order at the time to confirm your purchase and has agreed to the payment gateway linked to your bank debited.
By clicking “Authorize payment” you are confirming that the credit card is yours. Credit cards are subject to validation checks and authorization by the issuing institution of the same, but if the issuer fails to authorize payment, we are not responsible for any delay or non-delivery and we can not enter into any contract with you.